T.L.C. is far and away the best mechanical company out there. Matt is professional, fast, honest, and fair. He's on call all the time and is there when you need him. You name it, he can do it. And he does the best! T.L.C. is not my first or last call... they're my ONLY call!
Best service ever...Prompt, professional and courteous. Highly recommend this company.
T.L.C. was great. They showed up on time. They used shoe covers - which I loved! I can't say enough about how their work quality. I will use them again for all my service needs.
There should be 10 stars for Matt and T.L.C. Mechanical. I have an 1882 Historic Victorian home in Cape May and before Matt, I went through a lot of people who "repaired" things only to have them break again. When Matt does it, it's once and done. Also, no surprises with a fluctuating quote (boy do I hate that with others!) Matt has a book that says how much you'll pay and it's always reasonable - especially since you know it's done perfectly. Also, holidays, Thanksgiving, Christmas -oops- have had to call him on one of these at least and late on a Friday night in the middle of winter when I came home to notice my pipe burst. It just doesn't get any better than T.L.C. Mechanical. It's absolutely THE VERY BEST!!! Not only that, but I was sure I wanted a Kohler toilet, until Matt pointed me to a video of a Gerber and the capacity and the usage it can handle (and with 24 renters I need a lot!), I installed the Gerber and NOT 1 service call this summer for the first time, ever. Liked it so much I called him to put in another in my 3rd floor bathroom on a Sat. morning and he did it that day by noon - now that's service!!!!
We had an emergency with our hot water heater...it broke, and was leaking water all over our utility room where our heater is housed. We called T.L.C., and they immediately helped us to diagnose the problem. They were out on site that same day, and replaced our hot water heater before any additional damage could be done. Before replacing the unit, they carefully described all our options and let us choose our best course of action. They treated us as educated consumers, and allowed us to understand the pluses and minuses of each potential course of action. In addition, they gave us feedback on our other mechanical systems, letting us know that they saw some other potential future issues and giving us advise on when/how to address them. I highly recommend T.L.C. to anyone needing mechanical work!
When I needed a gas fireplace installed I googled and found T.L.C. Mechanical. Matt Calloway is professional, nice, fast, and affordable. He did excellent work and The Fireplace People when I told them I was using him said "we use Matt for everything." I can see why! So, when I went down last weekend because my mom went in the hospital and found on a Sat. night that my water pipes had froze and burst I didn't know what to do. I called my handyman- no response. I called the local plumber- no response. I googled again and who came up? Matt of TLC Mechanical. He came right over, fixed it, and even gave me a break on the emergency fee. Not only that, 2 days later when my mom got out of the hospital, he made a same day visit to her place to fix some plumbing and her fireplace. Now I'm making a list for my husband of contacts for repairs in Cape May and he needs 1 number- Matt's. After looking over a list of 20 people I no longer use because of their "changing bills" (something that doesn't happen with Matt because he has a laminated book of standard charges for work, so you know what to expect, but seemed to always happen with others), shoddy work (that sometimes had to be done over), I can now say if Matt does it he's the only one I'll turn to! As my title says- TLC is the Best EVER!
T.L.C. Mechanical always provides excellence service. I've had them work on various plumbing problems, ranging from broken pipes, water heater replacement, and clogged drains, as well as routine maintenance on heating/air conditioning, and natural gas fireplace. They are flexible with scheduling, are very reliable, and take the time to explain problems and discuss solutions. Highly recommend!
T.L.C. was very easy to get a hold of and schedule us in promptly. On the day of the appointment, he arrived early, was very knowledgeable and efficient and completed the job in a reasonable amount of time. We would definitely call them again.
Matt brings a level of service you just don't see often any more. I called at 7:30am with a leaking water heater. He was at my house 45 minutes later. He explained what was wrong and why, pointed out some issues and handed me a fair price. He wore booties in the house, cleaned up his work area, and went over everything he did as well as warranty information. I can't say enough that THIS IS THE COMPANY TO CALL. I will be calling T.L.C. when (and it's just a matter of WHEN not IF) my AC and heater go!
When I called and stated our problem, he fit us in promptly, showed up when he promised and fixed the problem. He called the tenant as well as us and eliminated the hassle for us to relay messages to the tenant. This company is on our "Company to use" list for any future repairs or improvements concerning our heating and air conditioning needs.
The serviceman was prompt, knowledgeable, and efficient. I am very happy with the results.
On-time, reasonably priced and quality work.
Even though there was an additional problem created by the plumber, he was diligent and professional and fixed both problems, satisfied and would recommend and use them again.
Were at my home in 30 minutes of my call. Did a great job, very courteous.
"Joe arrived as expected and demonstrated his concern for cleanliness by offering to put covers on his work boots. After completing the required paperwork his concern for cleanliness continued while repairing a back-up in our kitchen drain. The job was done properly with minimal spillage of the water and debris that blocked the pipe. He needs to be commended for his outstanding customer service and for a job well done.
I thought the price was fair and the service man was very professional and friendly..job was done quickly and cleanly..would recommend to anyone.. jb
Very professional, friendly, considerate, left the areas clean. Our problem was fixed quickly.
The immediate service of my sump pump at 4 am. was done with professionalism. Everything was explained and I was given different options. I chose to have the pump replaced at that time.